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中消协提醒不宜仅参考AI决策！曾有人按AI建议退改签亏钱_我的网站
一 | New Delhi, Oct 11 (UNI) There is a need for an institutional approach by the international community to help each other during a crisis, Prime Minister Narendra Modi said on Tuesday adding that "the Covid-19 pandemic should have been a wake-up call for taking everyone along".
The Prime Minister was addressing the United Nations World Geospatial International Congress via video message.
"Global organisations like the United Nations can lead the way in taking resources to the last mile in every region... Hand-holding and technology transfer are also crucial in fighting climate change," Modi said.
He suggested that best practices may be shared for saving our planet.
Modi pointed out that the theme of the conference, 'Geo-enabling the Global Village: No one should be left behind' can be seen in the steps India has taken over the last few years.
"We have been working on a vision of Antyodaya which means empowering the last person at the last mile, in a mission mode," he said.
"450 million unbanked people, a population greater than that of the US, were brought under banking net and 135 million people, about twice the population of France, were given insurance," he said.
He said that the sanitation facilities were taken to 110 million families and tap water connections to over 60 million families in India.
India is ensuring no one is left behind, the Prime Minister added.
"In India, technology is not an agent of exclusion. It is an agent of inclusion," Modi said.
He highlighted the role of geospatial technology in driving inclusion and progress.
The role of technology in schemes like Svamitva and housing, and the outcomes in terms of property ownership and women empowerment, have a direct impact on the UN's Sustainable Development Goals on poverty and gender equality, the Prime Minister emphasized.
Citing the example of the South Asia Satellite for facilitating communication in India's neighbourhood, the Prime Minister said that India has already set an example in sharing the benefits of geo-spatial technology.
Modi underscored the endless possibilities that geo-spatial technology offers. These include sustainable urban development, managing and mitigating disasters, tracking the impact of climate change, forest management, water management, stopping desertification and food security.
He expressed wish that the conference becomes a platform to discuss developments in such important areas.
"With the stakeholders of the global geo-spatial industry coming together, with the policy makers and academic world interacting with each other, I am confident that this conference will help steer the global village into a new future," the Prime Minister concluded.
The Congress is being attended by over 2,000 delegates including 700 plus international delegates and participants from about 120 countries.
UNI ASU ING。 8月25日消息，“AI客服承诺全额赔”“大模型律师包你打赢官司”……面对生成式人工智能的回答，消费者该信几分？
近日，中国消费者协会明确指出，人工智能服务并非万能，消费者在使用时务必警惕信息误导，尤其在涉及金钱、合同、维权等关键环节，更不能轻信“一键生成”的结论。
当前，以大语言模型为核心的生成式人工智能正快速渗透消费生活，从购物咨询、费率查询到维权建议，AI似乎“有问必答”。 但中消协根据舆情监测和全国消协组织受理的投诉情况发现，AI生成内容存在不准确、不严谨、承诺与事实脱节等问题。 例如，提供与实际不符的费率信息、作出难以兑现的“兜底式”赔付承诺，或给出片面甚至错误的法律诉讼建议，这些都可能干扰消费者判断，严重时还会造成经济损失。
据此前媒体报道，今年5月，有网友在社交平台发文称，“因相信AI给出的机票退改签建议后亏损600元”，相关话题冲上热搜。 随后涉事平台表示：“该案例相关问题在事发当天已处置。
二 | 平台在涉及金融、退款等场景会有风险提示。”
根据相关舆情和全国消协组织近期接收的相关投诉情况，人工智能服务引发的消费问题，在不同应用场景下具有不同特点。
三 | 消费者日常接触的人工智能大体可分为两类。 一类是面向公众的通用生成式AI，如各类大模型对话工具。它们基于公开数据和训练模型生成回答，并不代表任何特定商家的官方意见。然而，现实中一些消费者在咨询退费、维权路径时，AI却可能“打包票”给出缺乏依据的承诺，或虚构不存在的办案流程、缴存要求。
四 | 中消协提醒，这类AI内容本质是“参考信息”，绝非合同约定或权威法律意见，消费者必须通过官方渠道、合同文本或监管部门进行二次核实。 另一类是经营者自行部署的AI客服，如电商平台、金融App内的智能助手。它们直接参与商品介绍、费用说明、售后处理等环节，属于经营服务链条的一部分。
五 | 但问题在于，部分AI客服对价格、优惠规则解释不清，甚至漏掉关键限制条件；发生纠纷后，个别商家竟以“AI自动回复”为由推卸责任。
六 | 中消协明确表示，此举涉嫌侵犯消费者知情权和公平交易权。根据消费者权益保护法，经营者对消费者提出的询问必须作出真实、明确答复，不能因“技术介入”就弱化自身法定责任。 中消协提醒广大消费者，AI虽便捷，但不可盲信。
七 | 凡涉及价格、合同、售后、法律诉讼等重要决策，务必通过官方渠道、合同文本或权威部门核实确认，别让“智能建议”变成“踩坑指南”。
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